Terms of
Service

1. Acceptance of Terms

By accessing or using Track Beacon in any manner, including but not limited to visiting the website, creating an account, installing the desktop tracker, or using the dashboard, you agree to these Terms and our Privacy Policy. If you do not agree to all terms, do not use the Service.

2. Description of Service

Track Beacon is a workforce visibility and productivity analytics platform that provides:

• •Desktop activity tracking and time management tools
• •Analytics dashboards and reporting for workforce insights
• •Team management, shift scheduling, and permission controls
• •Integration capabilities with HRIS and other enterprise systems
• •Optional screenshot capture with configurable privacy controls

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• •Provide accurate, current, and complete account information
• •Maintain and promptly update your account information
• •Notify us immediately of any unauthorized use of your account
• •Not share your account credentials with unauthorized parties

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• •Use the Service for any illegal or unauthorized purpose
• •Attempt to disrupt, interfere with, or compromise the integrity of the Service
• •Reverse engineer, decompile, or disassemble any part of the Service
• •Use the Service to violate any applicable laws or regulations
• •Upload or transmit malicious code, viruses, or harmful data
• •Exceed any usage limits or quotas specified in your subscription plan

5. Subscription and Billing

5.1 Plans and Pricing

The Service is offered on a subscription basis with plans as described on our website. Pricing, features, and plan availability may change with notice. Existing subscribers will be notified of pricing changes at least 30 days in advance.

5.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis as selected during signup. Payments are due upon invoice. Late payments may result in service suspension.

5.3 Refunds

Monthly subscriptions may be cancelled at any time with no refund for the current billing period. Annual subscriptions may be refunded on a pro-rata basis for the unused portion, minus a processing fee.

6. Data Ownership and Privacy

As between you and TechReignera, you retain all ownership rights to your data. We will not access, use, or share your data except as necessary to provide the Service or as required by law. Our data handling practices are detailed in our Privacy Policy.

We implement industry-standard security measures to protect your data, as described in our Security page.

7. Service Level and Uptime

We strive to maintain 99.9% uptime for the Service. Our Service Level Agreement (SLA) provides credits for downtime exceeding agreed thresholds. Enterprise customers receive dedicated SLA terms in their subscription agreement.

8. Intellectual Property

The Service, including its software, design, trademarks, and content, is owned by TechReignera and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service for your business purposes during your subscription term.

9. Limitation of Liability

To the maximum extent permitted by law, TechReignera shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service. Our total liability for any claims under these Terms shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

10. Termination

Either party may terminate the agreement at any time. Upon termination:

• •Your access to the Service will be revoked
• •Your data will be retained for up to 90 days to allow you to export it
• •You may request deletion of your data at any time, which we will complete within 90 days of the request
• •Any outstanding fees remain due

11. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service. Continued use of Track Beacon after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bulandshahr, India.

13. Contact

For questions about these Terms, please contact us at: